Zappos.com
I bought some running shows from them after calling around to all the shoe stores in all the local malls.
I placed my order on Tue, 7/22/08 at 7:49 PM. At 10:28 PM, I got this email…
[quote]Good news!
Although you originally ordered Standard (4 to 5 business days) shipping and handling, we have given your order special priority processing in our warehouse and are upgrading the shipping and delivery time frame for your order. Your order will ship out today and be given a special priority shipping status so that you can receive your order even faster than we originally promised!
Please note that this is being done at no additional cost to you. It is simply our way of saying thank you for being our customer.
The order above has already been packed and we will be emailing you your tracking number later today, when our computer systems are finished processing all of today’s transactions.[/quote]
As sugar plums danced in my head, I got an email with my tracking number at 2:46 AM.
I just tracked my package and it was delivered on Wed, 7/23/2008 at 12:38 P.M
17 hour delivery when I expected 3 to 4 days. Shepherdsville, KY to Washington, DC is a 9 1/2 hour drive by car.
I might just buy from there again.
Thats the kind of instant gratification I’m looking for in Internet technology! And it reminds me of an onion short thats posted in my office:
[url]http://www.theonion.com/content/node/34569[/url]